Kustom Signals Inc. Customer Service Associates
For more information on warranties, product repair, re-certification and parts orders please contact one of our helpful KSI Customer Service Associates: 800-835-0156 or via fax at 620-431-4922. Please click on the links below to get descriptions of each department along with contact names(s), email addresses and hours of operation:

TECHNICAL SUPPORT SERVICES
Technical Support provides technical assistance in troubleshooting, operation and installation of Kustom Signals manufactured equipment.

CUSTOMER SUPPORT (Customer Service)
Customer Service provides Return Merchandise Authorization (RMA) numbers to customers as well as answers general questions about repair estimates, repair status and warranty expiration dates.

PARTS DEPARTMENT
Parts department will assist by placing orders for parts for your existing system(s).

REPAIR (DEPOT REPAIR)
Depot Repair is Kustom's factory repair area where units are restored/repaired. For questions related to repair estimates or repair status, please contact Customer Support (Customer Service).

FIELD SERVICE
Field Service schedules a Field Service Technician to perform onsite repair services at the agencies location. This option is available to customers at an expense.