Maintenance & Warranty
Our Promise
We are dedicated to helping you maintain your Kustom Signals products in peak operating condition and keep you a satisfied customer for life.
With every product purchase, you receive our extensive Standard Warranty. You won’t need to worry about the cost of parts and labor, as Technical, Customer and Factory Support are included at no additional costs during the Standard Warranty term.
As the owner of a Kustom Signals’ warranty, you receive only genuine, original parts for your equipment.
| Extended Warranty | Replacement Warranty | Video Maintenance Contract |
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Continue the security of warranty coverage long after the standard warranty expires. You won’t need to worry about costs for parts and labor when you choose Kustom Signals’ Extended Warranty. Our experienced technicians will quickly repair the unit to original manufacturer’s specifications. |
Decrease downtime and get all the benefits of our extended warranty with a Replacement Warranty for Video and Laser products. You’ll receive quick access to original manufacturer’s replacement parts. Expert technicians evaluate which hardware component is at issue and promptly ship its replacement to your agency. |
For the ultimate peace of mind, a full service Video Maintenance Contract* provides a fixed price for all-inclusive coverage. A professional service technician comes to your location to deliver the highest level of convenience and least amount of downtime. All parts and labor are included to ensure complete cost containment. |
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Extended |
Replacement |
Maintenance |
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Video |
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Laser |
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Radar |
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Speed Trailers and Displays |
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Agency Site Support |
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On-Site Service Technician |
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Replacement Component (s) |
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All Shipping |
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Laser Loaner Unit |
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NA |
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Kustom Signals Factory Support |
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Customer Support |
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Technical Support |
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Software Updates |
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Hardware Replacement |
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GoToAssist™ |
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Parts |
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Labor |
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